Shipping

Important Information - COVID-19

During these troubling times, we want to thank you for taking the time to order from the Reading & Leeds merchandise store. In the interest of keeping our staff safe there may be a longer than advertised waiting time for your order to be processed. Rest assured, your order is important to us and we will endeavour to get your order processed as soon as possible. Thank you for your patience and stay safe.

Delivery Times

 

Pre-order products – Products will not be dispatched until the week leading up to the event date.

Delivery Charges

Mainland United Kingdom

Royal Mail : £5.99

DPD Trackable Service: £10.00

International

UPS: £40.00

Please note that items sent by Royal Mail are not recorded or trackable. We are also unable to guarantee delivery times when using the Royal Mail service. 

Payment options

We accept payment by MasterCard, Visa Delta, Maestro/Switch, Solo and Electron. This website is protected by the highest levels of SSL security and is a fully PCI-DSS Compliant site.

Refunds and Exchange Policy

We hope you will be pleased with your purchase. We are happy to exchange or refund any item returned in a saleable condition with a valid confirmation email within 28 days of purchase. If you do not have a confirmation email, we may at our discretion offer an exchange to the value of the current or most recent selling price.

This does not affect your statutory rights.